Can towel warmers be used outdoors?

  • The concern with installing a towel warmer outdoors is the exposure to the elements, notably rain, snow, condensation or ice. If there is a possibility that water can get behind the faceplate and into the electrical wiring it can cause the unit to short circuit. If the unit is properly installed in a covered location, it could be protected and not face any problems, but there is always a risk.
  • If the unit is wired in a covered pool area, we recommend using outdoor weather-proof wire connectors such as those by Ideal Industries (www.idealindustries.com) and sealing the faceplate with silicone and/or the use of a single-gang box gasket.
  • If you are within a close proximity to the beach, or salty water/air, we strongly recommend protecting your towel warmer from these conditions.  Frequently cleaning the unit to remove any salt residue or buildup is highly recommended to preserve the look and finish.
  • We do have a FREESTANDING towel warmer, the SOLO, which comes with a cord and plug that can be used outdoors when wanted, and then brought indoors when it is no longer needed.

What if the Towel Warmer is too cold/hot?

  • JEEVES Collection: If the towel warmer is too cold for your liking, you can leave it on for longer periods of time. Do not use 15/30/60min timers, as they will not allow sufficient time for the unit to heat to its top temperature. If the unit has been on for at least an hour and is cold to the touch (i.e. little to no heat) you should contact our customer service department for troubleshooting. The Jeeves units are supposed to heat to 145°F – 154°F with an internal security cut-off at 158°F; this unit is equipped with an internal thermostat that is not adjustable. You should be able to grab and hold onto the bars without burning the skin, while still feeling very hot to the touch.
  • Italian Collection (ELORY, QUADRO, SIRIO, VEGA, and ANTUS): If the towel warmer is too hot for your preference, the Digital Heat Controller (standard on all models except Q 2016/S2121; see accessories below) allows you to adjust the heat level with 9 settings. These collections top temperature ranges between 131° – 167°F. If the units do not heat at all, you should contact the customer service department for troubleshooting.
  • RADIANT and SOLO Collections: These collections heat up to a top temperature of 149°F. It is not possible to adjust the temperature settings.
  • SWIVEL Collection: These units heat up to a top temperature of 136°F, and it is not possible to adjust the temperature setting.